Click on the menu where it says: 'Summary' to change it to 'Detailed View.'.By default, Intel SSU will take you to the 'Summary View.' Open the application and click on 'Scan' to see the system and device information.Create a report using the Intel System Support Utility (Intel SSU) report:.Click the CPU and Memory tabs to check whether anything is using up large chunks of your CPU or RAM (for instance, a web browser with many tabs open).Open the Task Manager (Ctrl+Shift+Esc).Confirm that no other heavy workload programs are running in the background while playing.Verify the game's minimum requirements.Is the issue present on older graphic drivers?.In what game are you experiencing this performance issue?.

In order to have a better understanding of your issue, please provide me with the following: It is important to mention that the amount of graphics memory in use is dynamically allocated to balance the needs of the operating system and all running applications. We understand that you are facing performance issues when playing games. Thank you for posing on the Intel communities.

Intel hd 620 driver